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Delivery Information

Delivery Service

Local Delivery Services: Hong Kong Island / Kowloon / New Territories
Delivery Charge HKD350**

Lantau:  Ma Wan / Tung Chung & Park Island
Delivery Charge HKD800**

Lantau: Discovery Bay
Delivery Charge HKD800

* Purchase Amount: Nett Invoice after Discount.
** An additional HKD100 will be charged on store purchased items to be combined with items sent from our warehouse.
# No Delivery Service to South Lantau restricted areas and Outlying Islands.

Delivery Service is according to location; delivery requested on days outside the normal schedule is subject to Management approval and may be subject to additional charge

Other Charges 
Furniture Assembly: FREE ∆

Carry Up Delivery
Delivery to premises without direct lift access.
•    HKD150 / item / floor.
•    First 1-7 steps FREE (for building with walk up to lift lobby), over 8 steps HKD150.
•    Maximum of 3 floors only.
•    Additional charges may apply for heavy or bulky items.

Pre-delivery Inspection
To ensure the delivery arrangement of large size furniture, we offer a pre-delivery inspection. The inspection service charge is HKD100. If purchase is confirmed then the inspection fee will be rebated against the order. otherwise the fee will not be refunded.*

Storage
Original price furniture may be stored up to 30 days free of charge. After free storage period, HK$800 will be charged per invoice per 30 day period or part there of. Display & discounted items must be delivered within 14 working days of purchase; no free storage service is provided. For charges please contact office.

Furniture Re-delivery
Subject to prior agreement with office, charges between HKD350 to HKD800.

Terms & Conditions
1)  Unless by prior agreement, Delivery Service is provided with charges except for Sundays, Statutory and Public holidays.
2)  Change of delivery date or time must be notified at least 48 hours in advance or additional charges may be applied.
3)  Delivery service without lift is only available up to maximum of 4 floors.
4)  Customer is responsible for ensuring access. Failed delivery will be subject to re-delivery charge or 30% administration fee on the item if exchange is required. Delivery charges on wasted trips will not be refunded.
5)  Detailed terms and conditions are on the reverse of the sales invoice.
6)  Marc James reserves the right of final decision and amend terms and conditions without prior notice.

Goods sold are non-refundable: Customer should have the responsibility to ensure all access doors (including entrance, lobby and service lift, etc.) will allow delivery to the destination of house straight forwardly.  If NOT, the furniture can be delivered to the lobby only.

# In case of any dispute, Marc James reserves the right to make the final decision, and amend terms and conditions without prior notice.

∆  Furniture assembly cannot be done in 1st delivery and need 2nd trip will charge HKD350 to HKD800.
* Pre-delivery inspection not include delivery & carry up charge.


送貨服務

本地送貨服務:香港島 / 九龍 / 新界
送貨服務收費為港幣350元**

大嶼山# 愉景灣
送貨服務收費 港幣800元**

大嶼山# 東涌及珀麗灣 / 馬灣
送貨服務收費 港幣800元**

* 購買金額:為實價折扣後於發票上之金額。
** 各類配件及門市貨品與貨倉貨品合併送貨,需額外附加港幣100元。
# 南大嶼山限制區及離島不設送貨服務。

其他收費
傢俱裝配:免費 ∆

上落樓梯搬運費
沒有直達電梯上樓費。
•    港幣150元/每件/每層。
•    需上落樓梯才到達電梯大堂,首1-7級免費,第八級後收取港幣150元。
•    上落樓梯最多3層。
•    大型傢具或3坐位梳化,需另行報價。

運送前視察及量度
因樓梯峽窄而導致不能搬運上落樓梯或送貨地點不能使貨車直達,我們可
預先派專人去到送貨地點進行實地視察及量度。此視察及量度費用為港幣100元正,如視察後客人落實購買貨品,這費用會在購貨時在價格內扣除。否則這視察及量度費將不予退還。* 

存儲
正價傢具享有首30天免費儲存服務,期後每30天計算港幣800元(不足30天者以30天計),陳列或特價傢具須14個工作天提取/送貨及不提供存倉服務,如有需要請與辦公室聯絡另行報價。

傢俱重新運送:港幣350至800元不等,根據事先協定。

∆ 如在首次送貨時因客人未能使裝配員即時裝配傢俱,而需另行預約裝配,客人需繳付港幣350至800元不等之傢俱裝配費。

條款及細則
1)送貨服務(免費/收費)星期日、法定和公眾假期除外。
2)如需更改送貨日期或時間,必須至少提前48小時通知或繳付額外送貨費。
3)送貨地點如沒有升降機到達,送貨服務只提供最多達4個樓層。
4)客戶雖負責確保到訪。若交付失敗,雖重新安排,客戶將繳付額外運輸費用;或需要更換貨品,需繳付有關於該項目的支出30%的管理費。交付失敗的送貨服務費,將不予退還。
5)詳細條款及細則,已列印在銷售發票上背面。
6)Marc James 保留最終決定權,並修訂條款及條件恕不另行通知。

貨品出門,恕不退換。客人購買前,有責任確保所提供送貨地址的大門、升降機口、大堂門口的尺寸,有足夠空間讓貨品順利通過。如因客人提供的送貨資料不正確,導致不能進入大門、升降機口、大堂門口等,貨品需在大廈大堂交收。

# 如有任何爭議,Marc James保留最終決定權,並修訂條款及條件恕不另行通知。

∆ 如在首次送貨時因客人未能使裝配員即時裝配傢具,而需另行預約裝配,客人需繳付港幣350至800元不等之傢具裝配費
* 視察費不包括送貨費及上落樓梯搬運費。

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